Question 1

What's included in website maintenance?

Accepted Answer

AEN maintenance retainer includes: weekly security audits, dependency updates, performance monitoring (Core Web Vitals, uptime), monthly content updates (up to 2 hours), SEO monitoring (Search Console review, ranking changes), backup management, SSL certificate renewals, hosting management. Higher tiers include design refresh allowance and AI agent prompt updates.

Question 2

How much does maintenance cost?

Accepted Answer

Three tiers: Essential €500/month (monitoring + security + monthly check-in), Active €3,900 (everything in Essential + content updates + SEO monitoring + AI agent updates), Strategic €3,000/month (everything in Active + monthly strategy call + design refreshes + retainer hours for new builds).

Question 3

Is maintenance required after AEN delivers a site?

Accepted Answer

Not required, but recommended for production sites. Modern static stacks (Next.js on Vercel) need less maintenance than WordPress, but security updates, content freshness, and performance monitoring still matter. Sites without maintenance typically see ranking decay 6-12 months post-launch.

Question 4

Can AEN take over maintenance of a site we built ourselves?

Accepted Answer

Yes — if the stack is compatible. AEN maintains: Next.js, Astro, React, Vue, Vercel, Cloudflare Pages, WordPress (basic). We don't maintain: Wix, Squarespace (platform-locked), legacy PHP, Java apps.

Question 5

How fast does AEN respond to urgent issues?

Accepted Answer

Essential tier: 24-business-hour response. Active tier: 4-business-hour response. Strategic tier: same-business-hour response for critical issues. Critical = site down, payment failures, security breach. Non-critical = content updates, minor design changes.

Site care, monthly.

Frequently asked questions.

What's included in website maintenance?

How much does maintenance cost?

Required after AEN delivers a site?

Take over our existing site?

Response time for urgent issues?

Get a Care Plan.